Common error codes when sending text messages


Error 500

This is an internal error code as your phone line has not finished being configured.

This could take up to 3 BD for Toll Free and 7 BD for Local numbers to be completed.


Error 30003

"Unreachable destination handset"

The destination handset you are trying to reach is switched off or otherwise unavailable.


Error 30005

"Message Delivery - Unknown destination handset" when Sending SMS. If a message you sent is not delivered to the end device and returns a 30005 error code, this means that delivery of your message failed due to an unknown or inactive destination number, for example a number that is no longer in service


Error 30006

Message Delivery - Landline or unreachable carrier

The destination number is unable to receive this message.

Possible Causes

  • The destination number is unable to receive this message. Potential reasons could include trying to reach a landline or, in the case of short codes, an unreachable carrier.
  • Your message was sent to a landline, or an unreachable carrier for this phone number type.

Error 30034

US A2P 10DLC - Message from an Unregistered Number

Your number has not been verified yet to send sms.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us